New to Accessing Your Senior Citizen Benefits? Your Journey Starts Here.
At ttconnect, we are pleased to assist you in navigating the path to your Senior Citizens’ Pension and other benefits, and to provide a respectful and straightforward experience. We work in close partnership with the Ministry of People, Social Development and Family Services (MPSDFS) to bring their essential services closer to you, ensuring you have the support you need, right within your community.
Your First Step to Pension and Direct Deposit
When you’re ready to apply for your senior citizens pension from the MPSDFS, the staff at our ttconnect service centres are here to guide you. Our representatives will walk you through the Ministry’s application forms, help you get your documentation in order, and ensure everything is correctly prepared for submission. We also make it easy to sign up for the Ministry’s Direct Deposit service, a secure and convenient way to receive your funds without the hassle of lines.
Life Certificates (LCE) Made Easy
Submitting your periodic Life Certificate (LCE) is a vital step for the continued receipt of your pension. We simplify this process for you by serving as a convenient and official drop-off point, ensuring your documents get where they need to go.
Call our toll free number at 800-TTCN and let us schedule an appointment to have our highly-trained customer service personnel guide you through from beginning to end.
At ttconnect, our purpose is to provide a smooth and accessible bridge to the services you’ve earned. Let us help you take the first step.
Need Help? We’re Here For You.
Get expert support and answers to your questions through any of our channels.
- Talk to us: Call our toll-free hotline at 800-TTCN (8826).
- Send us an e-mail: info.ttconnect@gov.tt
- Visit us in person: Find us at our 7 convenient service centre locations: Arima, Bon Accord (Tobago), Chaguanas, Curepe, Princes Town, Sangre Grande, and St. James.
- Chat with us online: Get instant answers 24/7 from our Anansi Chatbot, or connect with our LiveChat agents for personalised assistance during business hours.
Service Guidelines
