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Labour Relations and Conflict Management


The Conciliation Unit of the Ministry of Labour and Small Enterprise Development is mandated to manage labour conflict in the country in general and in particular, the private sector, the state enterprise sector and in certain statutory bodies. It fulfils its mandate by providing, among other things, the following services, free of charge:

  • Conciliation (Mediation) services in reports of disputes between Employers and Unions.
  • Advice and assistance to Unions and Employers in conflict management and industrial relations.
  • Advice and assistance in industrial relations (work related) issues to workers and employers in non-unionised employment relationships.
  • Lectures and seminars in conflict management and industrial relations.

Please note that while the unit provides advice and can intervene in a dispute, it is not designed to arbitrate.  Disputing parties are not legally compelled to follow the advice provided by the Conciliation Unit; the Unit advises but does not instruct.




How can I obtain Conciliation (Mediation) Services?

 

A Union or an Employer may make a report of a dispute in writing, to the Minister of Labour and Small and Micro Enterprise Development. Both parties invoved in the dispute may be invited to participate in conciliation proceedings.

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How can I obtain assistance on labour relations matters and dispute resolution in the workplace?

You can request assistance from the Conciliation Unit by writing to or visiting one of the offices listed below.  You do not need to make an appointment to visit a Conciliation Unit office.

You must have documented evidence to support your claim or complaint.  This evidence may include warning, suspension and dismissal letters, employment letters, and contracts.

Conciliation Unit's offices are open Monday to Friday, from 8:00 am to 4:00 pm, except public holidays.
 

Conciliation Unit

Level 6,
Duke Place

50-54 Duke Street
Port of Spain
Trinidad, West Indies
Tel. (868) 299-0300 Ext 2124

 

San Fernando

40-42 St. James Street,

San Fernando

Tel. (868) 652-1062 or 652-1056


Tobago
Level 3

NIB Mall

Scarborough
Tel. (868) 635-0944

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Where can I find more information?

For more information, please visit one of the offices listed above, or contact the Conciliation Unit's head office.

Conciliation Unit
Ministry of Labour and Small Enterprise Development

Level 6,
Duke Place

50-54 Duke Street
Port of Spain
Trinidad, West Indies
Tel. (868) 299-0300 Ext 2124
E-mail: labour@gov.tt 
Opening hours: 8:00 am to 4:00 pm, Monday to Friday, except public holidays.

Ministry of Labour and Small Enterprise Development Website

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