This help section has been written to assist both first-time and regular site users in getting the most out of ttconnect.gov.tt and Trinidad and Tobago Government websites.
Getting Started
Not sure where to look for the information you need? ttconnect.gov.tt gives you several ways to browse through available information and services.
The view when you first arrive at the site is the portal home page. This page provides links to dedicated categories for citizens, businesses and non-residents to help guide you to the service you're after.
A number of Trinidad and Tobago Government services can now be accessed over the internet, and the section titled Top e-Services can help you find them.
The How Do I section provides links to the answers to the most common questions on government services.
e-Government Directories provides quick links to contact information for government personnel, ministries and agencies.
The Gov.tt Sites section contains links that take you directly to available Ministry websites.
Top news stories are easily available and links to upcoming public holidays and other events of interest are also provided.
Browse by Gateway
Services on ttconnect.gov.tt are arranged around common groups within society, each of which has its own specific needs from government. Clicking on a group name will take you to a "gateway" page of key links to services specifically chosen to meet the needs of that group.
Services are arranged for the following groups:
- Citizens
- Businesses
- Non-Residents
Browse By User Group
When you enter any of the three ttconnect.gov.tt gateways, you can use the "Who Are You" section to view services specifically chosen to meet the needs of that user group.
Browse By Topic
When you enter any of the three ttconnect.gov.tt gateways, you can use the Browse By Topic feature to find the information you are looking for. This is the most comprehensive browsing option, allowing you to explore hundreds of links divided into over 50 categories and sub-categories.
About T&T
About T&T is an information-packed guide to our country, covering everything from weather and history to culture and government.
You can use the content menu on the left side of the page to explore each section of About T&T.
Searching
The ttconnect.gov.tt search is a fast, current and comprehensive full-text search service. Users can search for information in either simple or advanced mode. Searching can also be enhanced by the use of search operators, which are symbols that can be added to a search to permit more complicated queries.
The Search input box is located at the top right of every page on ttconnect.gov.tt. To use the search simply type in your search words and click the search-arrow button or press 'Enter'.
If your search didn't return the results you were after, you can alter your search words and search again by adding or removing words from the search. or even delete everything and start a completely new search.
Contact Us
If you can't find the answer to your question here, contact us and we will do our best to answer it for you.
ttconnect FAQs
Q: What is ttconnect?
A: ttconnect is a new and alternative way of accessing Government information via the Internet.
It is part of a broader programme to improve the overall efficiency and effectiveness of Government service delivery.
Q: How does ttconnect benefit the people of Trinidad & Tobago?
A: A user-centric approach was employed in designing
ttconnect..
This means that information is arranged with your needs in mind.
ttconnect strives to fulfil the needs of all its users. At present it focuses broadly on three (3) categories of users-
- Citizens
- Businesses
- Visitors and Non-Nationals
ttconnect is a one-stop, non-stop site for accessing "all of Government" from a single location.
The current version provides you with a convenient way to access Government information online, and will
evolve to include key Government services online.
Q: Why is some Government information missing on ttconnect?
A: This is a "preview" version of ttconnect, allowing citizens an opportunity to provide
feedback before it is formally launched within the next few months.
Additional information and new services will be progressively added. This will be guided,
in the main by the feedback that you provide.
Q: When will I be able to access Government services online, using ttconnect?
A: fastforward, our National Information and Communication Technology (ICT) Strategy,
calls for Government services online by 2008. Your ongoing feedback will assist us in determining which services
are most relevant to you.
As Government ministries make their services accessible online, ttconnect
will progressively add them to the
site so you can access all services from a single, convenient location. Services currently available online
(e.g. Applying for Government Housing) are already accessible via ttconnect.
Q: Will ttconnect replace Ministry websites?
A: No, ttconnect will not replace Ministry websites. Ministries will continue
developing their individual websites, and you will be able to access links to existing Ministry websites through ttconnect, where appropriate.
Ministry websites typically present information from an agency-centric perspective. In contrast, ttconnect is designed around the specific needs of its users (citizens, businesses, visitors and non-nationals).
Now, you can access Government information without first needing to know the specific Ministry responsible.