Important Updates

The public is advised of a change in business hours for the ttconnect Service Centres on Friday 13th December 2019. Bon Accord, St, James and MTI Satellite Office would be closed at 12:00 noon, while all other Service Centres would be closed at 11:00 am. Regular business hours will resume on  Monday 16th December 2019. We apologize for any inconvenience caused.

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Planning Permission Process in T&T too slow? Learn about TCPD’s proposed Automated System

The Automation Project is set to benefit everyone that’s involved in the Construction Permitting (CP) process or those who would have to go through the various stages when seeking planning permission from the Town and Country Planning Division (TCPD) and other affiliated or key agencies in said process. The Automation Project aims to improve the efficiency of the CP system through the creation of an online system for the submission, tracking, and processing of the permit applications in a reduced timeframe and with fewer procedures. This system will also facilitate better communication and engagement with applicants via mobile phone and online portals, and between permitting agencies using mobile apps and cloud-based services.

Digital transformation is pervading every industry, and many government agencies have made efforts to improve service delivery through online portals. It is expected that the duplication of tasks will be eradicated – or certainly lessened with this new system. 

The Automation project will deliver a paper-less development approval process that is traceable, faster, easier to navigate and more efficient. 

Visit Town and Country Planning Division’s website at to get more information about TCPD and the Automation Project.


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