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ttconnect Service Centres


ttconnect Service Centres aim to improve access to government information and to enhance each citizen's service experience by providing convenient over-the-counter assistance to the public. You can benefit from visiting ttconnect Service Centres in many ways because they:

 

  • Are a "one stop shop" that provide access to multiple government services
  • Bring government services closer to you and your community
  • Provide personal assistance to you through knowledgeable and friendly Customer Service Specialists

The Service Centres partner with Ministries and Agencies to conveniently provide over-the-counter information and selected services to the public by using information and forms available online through the e-Government Portal, ttconnect Online.

 




What services are available at a ttconnect Service Centre?

You can access services provided by several different Ministries and Agencies at a ttconnect Service Centre.  These services include:

 

Ministry of Attorney General and Legal Affairs 
1. First Issue of the Computerised Birth Certificate
 
Office of the Prime Minister – Division of Gender 
2. Women in Harmony – Agricultural Landscaping
3. Women in Harmony – Elderly Care
4. Women in Non-Traditional Occupations
5. Defining Masculine Excellence
6. Food Preparation, Home Management and Fine Dining For Men And Boys
 
Ministry of Sports and Youth Affairs
7. Volunteerism – Individual Registration
8. Volunteerism – Group Registration
 
Ministry of Labour and Small Enterprise Development          
9. On-the-Job Trainee (OJT) Programme
10. On-the-Job Trainee (OJT) -Returning OJT Programme
11. FairShare Application
12. IBIS (National Integrated Business Incubation Applicator System) Application
 
Ministry of Education           
13. NESC - General Admission
14. Military Led Youth Programme of Apprenticeship and Reorientation (MYPART)
15. GATE E-Service ID Registration 
16. YTEPP - Retraining Programme
17. HYPE
18. MuST Programme – Hospitality and Tourism Sector 
19. MuST Programme – Specialized Skilled Worker Training
20. Journeyman Programme
21. Mastercraftsman Programme
22. Technical Vocational Instructor & Teacher Training
23. Industrial Craft Programme
24. Pleasantville Technology Centre Craft Courses 
25. St. BEDE’s Technology Centre Crafts Programme
26. National Skills Development Programme Evening Courses
 
Trinidad & Tobago Bureau of Standards  
27. Application for a Registration Number
28. Application for Registration Update
29. Application for Footwear Registration Number
 
Ministry of National Security             
30. Civilian Conservation Corp (CCC)
31. Military-Led Academic Training (MILAT)
 
Ministry of Housing and Urban Development            
32. Home Improvement Grant 
 
Tobago House of Assembly (THA)
33. Home Improvement Grant
34. Home Improvement Subsidy
35. Home Completion Programme 
36. Application for the Employment Registry
37. Application for Financial Assistance for Tertiary Education
 
Ministry of Public Administration -Service Commissions Department
38. Employment Opportunities
 
Ministry of Finance – NIBTT
39. Life Certificate 
40. Updating Pension Ready Insured Persons Data (NI 165)
41. Claims Decision Review 
 
Ministry of Finance - Inland Revenue Division  
42. e-Tax Registration
 
Ministry of Community Development, Culture and the Arts 
43. Registry of National Artists and Cultural Workers – Individual Registration
44. Registry of National Artists and Cultural Workers – Organization Registration
45. Registry of National Artists and Cultural Workers – Individual Certification
46. Registry of National Artists and Cultural Workers – Organization Certification
 
iGovTT
47. ttconnect ID Registration
 
Ministry of Trade and Industry         
48. TTBizLink Registration
 
Ministry of Health   
49. Health Card Enrolment and Issuance
 
Ministry of Agriculture, Land and Fisheries  
50. Agricultural Development Bank – Loan Enquiries

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What do I need to access available services?

The requirements to access a service at a Service Centre are determined by the Ministry or Agency responsible for that service. In most cases, you can read information about what is required for each of these services online. Please click on the name of the service below for details on specific requirements.
 
For other services, such as applying for an employment opportunity advertised by the Service Commissions Department in the daily newspapers, please read the requirements specified in the advertisement for that opportunity.

 

Applying for a Birth Certificate

OJT - The On-the-Job Training Programme

MuST - The Multi-Sector Skills Training Programme

The National Life Skills Education Programme

Retraining Programme

Financial Support for Home Construction

Financial Support for Home Improvement

Scholarships

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Can I complete the entire process at a ttconnect Service Centre?

When you visit a ttconnect Service Centre, a Customer Service Specialist will attend to your request. If your request cannot be completed while you wait (e.g. applying for a computer-generated birth certificate), you may need to make more than one visit to the Service Centre. If applicable, you have the option to collect your final documentation at the Service Centre.

Please note that if there are any unique circumstances regarding your application, the Customer Service Specialist may need to refer you to the relevant Ministry.

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Are there any fees for using the Service Centres?

You do not have to pay a fee for the convenience of visiting a ttconnect Service Centre.

Some government services do require payments, but those services are not yet available at a Service Centre. At present, ttconnect Service Centres do not provide any service that requires payment.

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Do the Service Centres replace a Ministry's counter service?

ttconnect Service Centres complement a Ministry's counter service by providing you with more options for accessing government information and services. However, Service Centres are not a replacement for Ministry counter services, as you will be required to visit the relevant Ministry office if the service you want requires the processing of any form of payment.

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Where are ttconnect Service Centres located?

There are currently seven ttconnect Service Centre locations in Trinidad and Tobago. All Service Centres are open to the public from 7:30 am to 6:00 pm Monday to Friday, and Saturday from 8:00 am to 12:00 noon, except on public holidays. See table below for  the details of the ttconnect Service Centre locations.

 

St. James
#121 Western Main Road,
St. James
Trinidad, West Indies
Tel. (868) 800-8826,
Option 5

Tunapuna
Ministry of Social Development Building
2nd Floor, 107 Eastern Main Road
Tunapuna
Trinidad, West Indies
Tel. (868) 800-8826, Option 6
Arima
1st Floor, Pennywise Building
10 - 10A Devenish Street
Arima
Trinidad, West Indies
Tel. (868) 800-8826, Option 1
Chaguanas
#9 Southern Main Road
Chaguanas (Opposite Massy Stores)
Trinidad, West Indies
Tel. (868) 800-8826,
Option 3
Princes Town
#4 Charlotte Street,
Princes Town
Trinidad, West Indies
Tel. (868) 800-8826,
Option 4
Bon Accord
Milford Court Complex
Milford Road
Bon Accord
Tobago, West Indies
Tel. (868) 800-8826, Option 2
Sangre Grande
#232 Brierley Street
Sangre Grande
Trinidad, West Indies
Tel. (868) 800-8826,
Ext. 3014, 3115, 3135, 3235

ttconnect – MTI Satellite Office
Ministry of Trade and Industry
Level 9, Nicholas Towers
63-65 Independence Square
Port of Spain
Trinidad, West Indies
Tel. (868) 800-4739
Fax. (868) 623-5156
N.B This Centre does not process GATE or e-Tax transactions.

Only ttconnect ID and TTBizLink Registrations are processed
at the Satellite Office, between the hours of 8:00 am – 4:00 pm,
Mondays to Fridays, except Public Holidays.

 

 

Map of Trinidad and Tobago showing locations of ttconnect Service Centres
 

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Where can additional information be obtained?

You can obtain additional information at a ttconnect Service Centre, from the ttconnect Online website you are currently visiting, or from the relevant Ministries and Agencies.

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