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Important Updates
Dear Valued Clients,
We are pleased to advise that effective 1 December, 2021, ALL ttconnect Service Centres will resume regular opening hours from 8:00am to 4:00pm, Monday to Friday; with the exception of public holidays and national emergencies. Please note that there will be a one-hour lunch closure from 12noon to 1:00pm. Strict adherence to COVID-19 protocols will continue to be observed at all locations.
ttconnect has implemented an eAppointment system specifically for our clients who are desirous of a face to face interaction. Please book your eAppointment via the following link; https://appointments.gov.tt/login. Customers who have booked eAppointments will be given service priority. Please expect a longer than normal wait as we are currently experiencing queued lines at our various contact points.
We also remain open for business virtually as we provide our services via ttGovChat and ChatBot which are available at www.ttconnect.gov.tt. We can also be contacted through our toll-free number of 800-8826 and our email addresses of info.ttconnect@gov.tt and feedback@gov.tt
For your added convenience, we have made available an online automated process for the following services; ttconnect ID, e-Tax, TTBizLink , GATE eService ID Registrations, Senior Citizens' Pension (SCP) and Direct Deposit
Please be reminded that all passport applicants are required to visit this website https://ttpassport.info to schedule an appointment.
We thank you for your continued support, patience and understanding and encourage everyone to please be safe as we continue our mobilization against COVID–19.
Please note the following number (1-868-307-0666) is not affiliated with ttconnect.
Featured Story
What is it TTravel Pass?
TTravel Pass is an online portal where nationals and non-nationals can acquire authorization before travelling to Trinidad and Tobago. This newly implemented entry management system hosted by the Ministry of National Security in collaboration with the Ministry of Digitization and its state-owned company iGovTT, was launched on July 12, 2021. All persons entering Trinidad and Tobago must have a TTravel Pass. All travelers, upon successful completion of the application process will automatically be granted a TTravel Pass.
Key Points
For International callers requiring information on TTravelPass, you may contact 1-868-612-7777 for assistance. Please be advised that this number carries international calls rates.
For callers calling from Trinidad and Tobago, who require information on TTravelPass, you may contact 800-TTCN (8826) for assistance.
Please contact us a well via our ttGovChat service at www.ttconnect.gov.tt and our email address of Help.TTravelpass@gov.tt
Vaccinated Nationals:
- Fully vaccinated Nationals (Citizen or Permanent Resident) will be required to upload their vaccination card as proof that they are fully vaccinated.
- Fully vaccinated with no symptoms of COVID-19 will not be required to go into quarantine and will not need to be re-tested.
- All travellers are required to submit a negative RT-PCR test result no earlier than seventy-two (72) hours prior to arrival.
- Fully Vaccinated minors and fully vaccinated adults will be subjected to the same protocols.
- Unvaccinated/partially vaccinated minors travelling under the care of a fully vaccinated adult will be subjected to the same protocols as the fully vaccinated adult.
Non-Vaccinated Nationals:
NB: Prior to applying, you must have proof of a negative PCR test, no older than 72hrs to complete the application process
- Unvaccinated/partially vaccinated Nationals (Citizen or Permanent Resident) of Trinidad and Tobago will be required to enter into a mandatory 14-day quarantine at an approved state supervised hotel, at their expense. Before beginning the application process, travellers MUST have proof of confirmed accommodation at an approved state supervised quarantine hotel. Proof of confirmation for authorised accommodation is required
- If there is no approved, state-supervised accommodation available, an unvaccinated/partially vaccinated passenger will NOT be granted a TTravel Pass.
Non-Nationals:
- Only fully vaccinated non-nationals are being allowed entry into Trinidad and Tobago at this time.
- Individuals are only considered to be fully vaccinated for COVID-19 if 14 days have passed since they received the full dosage of a World Health Organisation approved vaccine.
- Visitors to Trinidad and Tobago must be fully vaccinated by the time of their application for the TTravel Pass.
Please note:
- The possession of a TTravel Pass does NOT guarantee access to board the flight nor to enter Trinidad and Tobago. All travellers will still be subjected to the validation processes of both the relevant airline and the Border Control Authorities in Trinidad and Tobago.
- Travellers may begin the application process 72 hours before arrival in Trinidad and Tobago.
- Applicants are advised to use the Chrome Browser to access the Gateway.
Where do I go to apply for my TTravel Pass?
To apply for your TTravel Pass and access further information, please visit https://ttravelpass.gov.tt/. The TTravel Pass can be printed or saved on a mobile device, which will be used to board the flight and to gain entry into Trinidad and Tobago.
Sources:
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