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Applying to have the ttconnect Express Service Visit your Community


 

The ttconnect Express Bus is a small fleet of technology-equipped buses capable of travelling to remote locations across Trinidad and Tobago for the purposes of providing Government information and services to residents. Conceptualized as ttconnect Service Centres “on wheels”, three buses; one 45-seater sized and two 25-seater sized buses have been serving various rural locations around the country since June 2010 and are scheduled to visit the island of Tobago during November 2012 and January 2013. The use of the ttconnect Express buses has made the access of Government services and information to previously underserved rural communities more convenient for residents within said communities.




How do I request a ttconnect Express bus visit to my community:

You can apply for the ttconnect Express bus to visit your community via mail, email, online or fax.

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How do I apply by mail?

To facilitate a request for use of the ttconnect Express bus, the following steps must be taken by the requesting organization in order to help us to maintain service quality and minimize risks:

 

1. Submit a written request for use of the service addressed to:

The Chief Executive Officer
National Information and Communication Technology Company Limited (iGovTT)
Lord Harris Court,
52 Pembroke Street
Port of Spain.

 

This request should state:

 

  • The date and hours for which the bus is being requested.  (Default hours of work for the Express service are 10:00 am to 2:00pm weekdays - arrangements can also be made for requested dates which are Saturdays)

  • The purpose and audience for which the service is needed.

  • The expectations that will be made of iGovTT’s ttconnect Express staff on the day.

  • The exact address of the proposed site where the bus will park. This proposed site must satisfy the following minimum requirements:

    • Parking Facilities for bus (minimum 25’ x 40’)

    • Level terrain (flat ground)

    • Accessibility for differently-abled citizens

    • Accessibility to pedestrian and vehicular traffic

    • Washroom facilities available to visitors and staff

2. Confirm that the appropriate announcements and promotional activity will be carried out in the area, at least two days before the planned visit.
3. Facilitate the written approval for parking no less than two days before the planned visit. Written approval must come from the owner of the parking site

 

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How do I apply by email?

1. Submit a written request for use of the service addressed to the following address: ttconnectexpress@igovtt.tt. This request should state:

  • The date and hours for which the bus is being requested.  (Default hours of work are 10:00 am to 2:00pm weekdays- arrangements can be made for requested dates which are Saturdays)

  • The purpose and audience for which the service is needed.

  • The expectations that will be made of iGovTT’s ttconnect Express staff on the day.

  • The exact address of the proposed site where the bus will park. This proposed site must satisfy the following minimum requirements:

    • Parking Facilities for bus (minimum 25’ x 40’)

    • Level terrain (flat ground)

    • Accessibility for differently-abled citizens

    • Accessibility to pedestrian and vehicular traffic

    • Washroom facilities available to visitors and staff

2. Confirm that the appropriate announcements and promotional activity will be carried out in the area, at least two days before the planned visit.
3. Facilitate the written approval for parking no less than two days before the planned visit. Written approval must come from the owner of the parking site

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How do I apply Online?

  1. Click on the following link to access our online ttconnect Express Visit Request Form (VRF)

  2. Complete and Submit the ttconnect Express Visit Request Form (VRF) using the submit button enclosed in the VRF

  3. Confirm that the appropriate announcements and promotional activity will be carried out in the area, at least two days before the planned visit, if not supplied within the VRF.

  4. Facilitate the written approval for parking no less than two days before the planned visit, if not supplied within the VRF. Written approval must come from the owner of the parking site.

Note: You can also choose to download, complete, print and submit the  ttconnect Express Visit Request Form (VRF) by email, fax or printed copy using the contact information supplied above.

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How do I apply by fax?

1. Submit a written request for use of the service addressed to:

The Chief Executive Officer
National Information and Communication Technology Company Limited (iGovTT)
Lord Harris Court,
52 Pembroke Street
Port of Spain.

 

The request can be faxed to 624-8001 and should state

  • The date and hours for which the bus is being requested.  (Default hours of work are 10:00 am to 2:00pm weekdays - arrangements can also be made for requested dates which are Saturdays)

  • The purpose and audience for which the service is needed.

  • The expectations that will be made of iGovTT’s ttconnect Express staff on the day.

  • The exact address of the proposed site where the bus will park. This proposed site must satisfy the following minimum requirements:

    • Parking Facilities for bus (minimum 25’ x 40’)

    • Level terrain (flat ground)

    • Accessibility for differently-abled citizens

    • Accessibility to pedestrian and vehicular traffic

    • Washroom facilities available to visitors and staff

2. Confirm that the appropriate announcements and promotional activity will be carried out in the area, at least two days before the planned visit.
3. Facilitate the written approval for parking no less than two days before the planned visit. Written approval must come from the owner of the parking site

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How much does a ttconnect Express visit cost?

It costs the applicant nothing to apply for a ttconnect Express visit to your community.

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General Information

Testing: pre-service delivery testing which includes the testing for Internet connectivity will be performed by iGovTT / ttconnect officials at the proposed docking site, at least seven (7) days before the requested date for the ttconnect Express visit. An alternative site will be requested if the proposed site does not fulfil the docking site minimum requirements.

 

iGovTT is required to make arrangements with a number of third parties (Public Transport Service Corporation - the Express bus remains overnight at any one of the depots in north, central and south, a security company to secure the staff and Express asset and Telecommunications Services of Trinidad and Tobago for Internet connectivity to ensure the expected service is received in a timely manner.

 

Subject to the expectations of the community and or the requesting Ministry, iGovTT liaises with other relevant Ministries to ensure that their personnel and services are made available to the community (in partnership with iGovTT). This is needed in instances when the ttconnect Express does not provide the requested service(s).

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Services currently offered by the ttconnect Service Centres and Express Buses

 

Currently the ttconnect unit is engaging a number of Government Ministries and Agencies to increase the number of services offered by our Service Centres and Express buses. Currently the ttconnect Service Centres and Express buses facilitate the delivery of forty-five (45) services on behalf of Government Ministries and Agencies and that number is increasing. The services offered and the respective Government Ministries and Agencies under which the services are offered are as follows:

 

 

National Identification Documents - First Issue of the Computerised Birth Certificate

ICT Training
 - National Energy Skills Centre (NESC) - Computer Literacy

Employment Opportunities
 - Government Human Resource Services Company Ltd. (GHRS) - Public Sector Employment Opportunities
 - Service Commissions - Advertised Opportunities
 - On The Job Training
 - On The Job Training – Returning

Vocational Training
 - Youth Training and Employment Partnership Programme (YTEPP) - Retraining
 - NESC General Admission
 - Metal Industries Company Ltd. (MIC):
       1. HYPE Programme
       2. Journeyman Programme 
       3. Mastercraftsman Programme
       4. St. BEDE’s Technology Centre Crafts Programme
       5. Technical Vocational Instructor and Teacher Training Programme
       6. Pleasantville Technology Centre Craft Courses
       7. National Skills Development Programme Evening Courses
       8. MuST Programme – Hospitality and Tourism Sector
       9. MuST Programme – Specialized Skilled Worker Training
       10. Industrial Crafts Programme
 - Civilian Conservation Corps (CCC) - Specialized Youth Service Programme
 - Military Led Academic Training Programme (MILAT)
 - Military Led Youth Programme of Apprenticeship and Reorientation Training (MYPART)

Gender Based Specialised Training
 - Women in Harmony – Agricultural Landscaping
 - Women in Harmony – Elderly Care
 - Defining Masculine Excellence
 - Food Preparation Home Management and Fine Dining
 - Non-Traditional Skills Training Programme for Women

Grants and Subsidies
 - Ministry of Housing, Land and Marine Affairs:
       1. Home Improvement Grant
       2. Home Improvement Subsidy
       3. Home Construction Subsidy
       4. Home Purchase Subsidy
 - Division of Settlements and Labour:
       1. Home Improvement Grant
       2. Home Improvement Subsidy
       3. Home Completion Programme
       4. Application for the Employment Registry
 - Office of the Chief Secretary – Financial Assistance Unit:
       1. Application for Financial Assistance for Tertiary Education

Business Sector
 - TTBizLink – Single Electronic Window (SEW), designed to facilitate business and trade
 - ttconnect ID Registration and Enrolment
 - FairShare Programme
 - National Integrated Business Incubation System (IBIS) Registration
 - Trinidad and Tobago Bureau of Standards (TTBS):
       1. Application for registration number (labels for garments and textiles)
       2. Application for registration number update
       3. Application for footwear registration number

Other Ministry Services
 - Ministry of Gender Youth and Child Development – Volunteerism – Group Registration
 - Ministry of Gender Youth and Child Development – Volunteerism – Individual Registration

 

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