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ttconnect Service Centres


ttconnect Service Centres aim to improve access to government information and to enhance each citizen's service experience by providing convenient over-the-counter assistance to the public. You can benefit from visiting ttconnect Service Centres in many ways because they:

 

  • Are a "one stop shop" that provide access to multiple government services
  • Bring government services closer to you and your community
  • Provide personal assistance to you through knowledgeable and friendly Customer Service Specialists

The Service Centres partner with Ministries and Agencies to conveniently provide over-the-counter information and selected services to the public by using information and forms available online through the e-Government Portal, ttconnect Online.

 




What services are available at a ttconnect Service Centre?

You can access services provided by several different Ministries and Agencies at a ttconnect Service Centre.  These services include:

NATIONAL IDENTIFICATION DOCUMENTS

Ministry of Legal Affairs (MLA)
1. First Issue of the Computerised Birth Certificate


ICT TRAINING

National Energy Skills Centre (NESC)
2. Computer Literacy


EMPLOYMENT OPPORTUNITIES

Government Human Resource Services Company Ltd. (GHRS)
3. Public Sector Employment Opportunities

Service Commissions
4. Advertised Opportunities

National Training Agency
5. On The Job Training
6. On The Job Training – Returning


VOCATIONAL TRAINING

Youth Training and Employment Partnership Programme (YTEPP)
7. Retraining

National Energy Skills Centre (NESC)
8. NESC General Admission

Metal Industries Company Ltd. (MIC)
9. HYPE Programme
10. Journeyman Programme 
11. Master Craftsman Programme
12. St. BEDE’s Technology Centre Crafts Programme
13. Technical Vocational Instructor and Teacher Training Programme
14. Pleasantville Technology Centre Craft Courses
15. National Skills Development Programme Evening Courses
16. MuST Programme – Hospitality and Tourism Sector
17. MuST Programme – Specialized Skilled Worker Training
18. Industrial Crafts Programme

Specialized Youth Services Programme (SYSP)
19. Civilian Conservation Corps (CCC)
20. Military Led Academic Training Programme (MILAT)
21. Military Led Youth Programme of Apprenticeship and Reorientation Training (MYPART)


GENDER BASED SPECIALISED TRAINING

Ministry of Gender, Youth and Child Development (MGYCD)
22. Women in Harmony – Agricultural Landscaping
23. Women in Harmony – Elderly Care
24. Defining Masculine Excellence
25. Food Preparation Home Management and Fine Dining
26. Non-Traditional Skills Training Programme for Women


GRANTS AND SUBSIDIES

Ministry of Housing, Land and Marine Affairs (MHLMA)
27. Home Improvement Grant
28. Home Improvement Subsidy
29. Home Construction Subsidy
30. Home Purchase Subsidy

Division of Settlements and Labour
31. Home Improvement Grant
32. Home Improvement Subsidy
33. Home Completion Programme
34. Application for the Employment Registry

Office of the Chief Secretary – Financial Assistance Unit
35. Application for Financial Assistance for Tertiary Education


BUSINESS SECTOR

Ministry of Trade, Industry, Investment and Communications (MTIIC)
36. TTBizLink – Single Electronic Window (SEW)

National Information and Communication Technology Company Limited (iGovTT)
37. ttconnect ID Registration and Enrolment

Ministry of Labour and Small and Micro Enterprise Development (MLSMED)
38. FairShare Programme
39. National Integrated Business Incubation System (IBIS) Registration

Trinidad and Tobago Bureau of Standards (TTBS)
40. Application for registration number (labels for garments and textiles)
41. Application for registration number update
42. Application for footwear registration number


OTHER MINISTRY AND AGENCY SERVICES

Ministry of Gender Youth and Child Development (MGYCD)
43. Volunteerism - Group Registration
44. Volunteerism - Individual Registration

Ministry of Arts and Multiculturalism (MAM)
45. Registry of National Artists and Cultural Workers – Individual Registration
46. Registry of National Artists and Cultural Workers – Organization Registration
47. Registry of National Artists and Cultural Workers – Individual Certification
48. Registry of National Artists and Cultural Workers – Organization Certification

Ministry of Tertiary Education and Skills Training (MTEST)
49. GATE eservice

National Insurance Board of Trinidad and Tobago (NIBTT)
50. Receipt of Life Certificates
51. Pensions Claims Review
52. Updating Pension Ready Insured Person Data
 

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What do I need to access available services?

The requirements to access a service at a Service Centre are determined by the Ministry or Agency responsible for that service. In most cases, you can read information about what is required for each of these services online. Please click on the name of the service below for details on specific requirements.
 
For other services, such as applying for an employment opportunity advertised by the Service Commissions Department in the daily newspapers, please read the requirements specified in the advertisement for that opportunity.

 

Applying for a Birth Certificate

OJT - The On-the-Job Training Programme

MuST - The Multi-Sector Skills Training Programme

Life Skills Training Courses

Retraining Programme

Financial Support for Home Construction

Financial Support for Home Improvement

Scholarships

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Can I complete the entire process at a ttconnect Service Centre?

When you visit a ttconnect Service Centre, a Customer Service Specialist will attend to your request. If your request cannot be completed while you wait (e.g. applying for a computer-generated birth certificate), you may need to make more than one visit to the Service Centre. If applicable, you have the option to collect your final documentation at the Service Centre, or have it mailed to you via TTPost free of charge.

Please note that if there are any unique circumstances regarding your application, the Customer Service Specialist may need to refer you to the relevant Ministry.

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Are there any fees for using the Service Centres?

You do not have to pay a fee for the convenience of visiting a ttconnect Service Centre.

Some government services do require payments, but those services are not yet available at a Service Centre. At present, ttconnect Service Centres do not provide any service that requires payment.

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Do the Service Centres replace a Ministry's counter service?

ttconnect Service Centres complement a Ministry's counter service by providing you with more options for accessing government information and services. However, Service Centres are not a replacement for Ministry counter services, as you will be required to visit the relevant Ministry office if the service you want requires the processing of any form of payment.

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Where are ttconnect Service Centres located?

There are currently seven ttconnect Service Centre locations in Trinidad and Tobago. All Service Centres are open to the public from 7:30 am to 6:30 pm Monday to Friday, and Saturday from 8:00 am to 12:00 noon, except on public holidays. See table below for  the details of the ttconnect Service Centre locations.

 

St. James
#121 Western Main Road,
St. James
Trinidad, West Indies
Tel. (868) 800-8826,
Option 5

Tunapuna
Ministry of Social Development Building
2nd Floor, 107 Eastern Main Road
Tunapuna
Trinidad, West Indies
Tel. (868) 662-6447
Tel. (868) 800-8826, Option 6
Fax. (868) 663-6517
Arima
1st Floor, Pennywise Building
10 - 10A Devenish Street
Arima
Trinidad, West Indies
Tel. (868) 667-4465
Tel. (868) 800-8826, Option 1
Fax. (868) 667-7053
Chaguanas
#9 Southern Main Road
Chaguanas (Opposite Massy Stores)
Trinidad, West Indies
Tel. (868) 800-8826,
Option 3
Princes Town
#4 Charlotte Street,
Princes Town
Trinidad, West Indies
Tel. (868) 800-8826,
Option 4
Bon Accord
Milford Court Complex
Milford Road
Bon Accord
Tobago, West Indies
Tel. (868) 639-0430
Tel. (868) 800-8826, Option 2
Fax. (868) 631-1853
Sangre Grande
#232 Brierley Street
Sangre Grande
Trinidad, West Indies
Tel. (868) 800-8826,
Ext. 3014, 3115, 3135, 3235
ttconnect – MTIIC Satellite Office
Ministry of Trade, Industry, Investment
and Communications
Level 9, Nicholas Towers
63-65 Independence Square
Port of Spain
Trinidad, West Indies
Tel. (868) 800-4739
Fax. (868) 623-5156
N.B. This office DOES NOT PROCESS GATE APPLICATIONS.
Only ttconnect ID and TTBizLink Registrations are processed
at the Satellite Office, between the hours of 8:00 am – 4:00 pm,
Mondays to Fridays, except Public Holidays.
 

  


 

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Where can additional information be obtained?

You can obtain additional information at a ttconnect Service Centre, from the ttconnect Online website you are currently visiting, or from the relevant Ministries and Agencies.

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